Plumbing Connection is North Carolina's #1 Service Company and we believe "Home owners are tired of wasting their time with repairmen who don't show up, have to make multiple trips to get the job done, and poor quality workmanship with no guarantees."
Jim Bridges, Plumbing-Connection's Owner
makes customer satisfaction his #1 priority.
Have you ever been truly satisfied with a home service company you used? Probably not! Could you still see dirty fingerprints, greasy parts, or areas that should have been cleaned up? Did you have to waste most of a day because they were late-or didn't show up at all? Did they charge you a high price-and need to come back to finish or do it over again?
All Repair Companies Are Not The Same
It's disappointing to say but less than 20% of the companies in business today have any ongoing training. Even though you have taken your time to explain the problem to the person on the phone, the repairman most often shows up without the parts they need . You have to wait an hour or more for them to run back to the shop before they even start work. Or worse, they can't come back to start work until the next day! All this time, the clock is ticking with your wallet underwriting every move. Keep the kids and pets away; you don't want them to distract the repairman! Not with Plumbing Connection!
What You Deserve
1. You shouldn't have to wait at home all day for service. You deserve our commitment to be there when we say.
2. You deserve respect and appreciation for favoring our company with your business.
3. You should expect your home to be left as clean and neat after the work is finished as when the service technician arrived.
4. You deserve a tech who is knowledgeable, pleasant, clean, neat and of the highest moral character in your home. That's why all Plumbing Connection's service technicians are drug tested and rigorously screened before being hired.
5. You deserve a tech that arrives with a fully stocked truck so that the job can be completed as quickly and efficiently as possible.
6. You deserve to know the complete price before work begins and have the option to decline if that price is not within your budget.
7. You deserve full satisfaction with Plumbing Connection's products and services or we will redo the job for FREE.
We promise Plumbing Connection will provide you with far greater value than any plumbing company you've used before.
Our Mission Statement
Plumbing Connection will always work to continuously improve the image of not only our company but the image of plumbing contractors in general. We will develop an image that is the finest example of professional service and integrity. We will be the best plumbing company in North Carolina, working at the highest standards to honor every client who chooses to hire our team as a health and service provider. Plumbing Connection will be known for extreme dedication to customer service, value and integrity.