Important Questions to Ask When Choosing a Plumber
With a number of plumbing experts all promising to deliver the same services, it can be quite overwhelming deciding which one to trust with your plumbing needs. Plumbing Connection, a trusted plumber in Gastonia, NC, shares with you the most important questions to ask when choosing a plumber.
1. Are you licensed and insured?
Most states require plumbers to have a license for them to operate. Your chosen plumbing company should not only answer this question affirmatively but also give you a copy of their license. A license proves that the plumber has the required qualifications to fix your plumbing problem effectively.
Insurance is also an integral part of your plumber’s credentials. It offers the stability required when accidents and mistakes occur. Being insured protects both you and the plumber in case of an accident, theft, or error. If they cannot show any proof, don’t take a risk by hiring their plumbing services.
2. Have you handled a similar problem?
Plumbing repairs differ in terms of complexity. For instance, broken sewer lines and complete re-pipes require a lot of expertise and experience. All plumbing organizations deal with general plumbing issues, but some don’t have the skills and expertise needed for more challenging jobs. Don’t hesitate to ask if they have addressed this type of plumbing issue before. If their answer is no, consider finding another company.
3. Can you provide the estimates in writing?
In most cases, plumbing companies give you estimates over the phone. It’s challenging to provide a precise and honest estimate without physically examining the problem. They might give you a price range over the phone, but you should hire a plumbing company if they come to your home and do a thorough assessment of your problem. Be sure to ask if the estimates include labor costs and materials and how they handle unforeseen issues that may arise amid repairs. Also, make sure you get the estimate in writing in case of a misunderstanding.
4. Do you provide 24/7 emergency services?
It’s important to know whether the plumbing company works odd hours. An emergency plumbing issue can occur at any time. Ensure you ask if they offer 24/7 services; if something they repaired breaks down a few days later at midnight, you must be sure they will come at short notice.
Whether you need a plumber for a sudden emergency or regular maintenance, you can count on Plumbing Connection. Our skilled technicians will answer any questions you might have and offer you lasting solutions to your plumbing issues. Contact us today for an appointment.
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Recommended by Kim Faro
"Chip was great. He called to let me know he was on his way and a hour ahead of schedule. He fixed our problem in a very timely fashion. Chip was very knowledgeable, courteous and respectful of our house. We will be using Plumbing Connection on all future plumbing needs! Thank you Chip!"