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Plumbing Connection FAQ

Plumbing Connection North Carolina
Call 704-825-9399 North Carolina's #1 Service Company!

The team at Plumbing Connection is here to solve your plumbing problems. Whether you’re dealing with unsanitary water, odd sounds in your pipeline, or undetected leaks, we’ve got the equipment and expertise to make the right repairs. Our technicians have been proudly serving North Carolina for the past 25 years. We send our courteous and professional specialists to help customers identify and fix plumbing problems in their homes or businesses. We’re proud to be the reliable and trustworthy team local residents depend on.

After being in the business for so long, we’ve learned a thing or two about plumbing. Check out our list of some of the most commonly asked plumbing and home maintenance questions. If you don’t see the answer you’re looking for, feel free to contact one of our specialists directly.

What services does Plumbing Connection offer? Our team is properly licensed and insured to guarantee the best possible service. All of our technicians dress and act professionally when on the job. We service residential, commercial, and industrial properties.

Our plumbing services include:

  • Sewer and drain cleaning 1
  • Video camera inspections 2
  • Conventional water heater installation and repair 3
  • Tankless water heater maintenance and installation 4
  • Whole-house water filtration installation 5
  • Pipeline repair and replacement 6
  • Septic tank maintenance and pumping 7
  • Leak detection and repairs 8
  • Emergency plumbing services 9

What areas does Plumbing Connection service? The specialists at Plumbing Connection provide residents in the greater Charlotte and Gaston County, North Carolina, area with top-notch plumbing maintenance. Our services reach the following locations:

  • Barclay Downs, NC 1
  • Crowders, NC 2
  • Gastonia, NC 3
  • Belmont, NC 4
  • Charlotte, NC 5
  • Mt. Holly, NC 6
  • Ranlo, NC 7
  • Lowell, NC 8
  • Cramerton, NC 9
  • Huntersville, NC 10
  • Cornelius, NC 11
  • Lake Norman, NC 12
  • Kings Mountain, NC 13
  • Dallas, NC 14
  • McAdvenville, NC 15
  • Smyre, NC 16
  • Spencer Mountain, NC 17
  • Bessemer City, NC 18
  • Pineville Matthews, NC 19
  • Lake Wylie, SC 20

If you don’t see your North Carolina region listed above, give our team a call. We do our best to accommodate every customer.

How do I find a dependable plumbing team? The key to finding a trustworthy plumbing team is to do proper research. The plumbing provider you select should be local, well-established, properly licensed, and have clearly structured pricing.

To find a reputable team, close to your home, perform a Google search. You want to pick an organization who is familiar with your North Carolina landscape, environment, and regulations. Once you’ve found a provider, check out their reviews. A well-qualified plumbing business should have plenty of customer testimonials to attest to the value they provide. Plumbing Connection has numerous reviews on both Google and Angie’s List, with a 4.95 Google rating. Once you’ve read what other customers have to say, check out the company’s website to ensure they provide the services you’re looking for. Make sure the company’s technicians that visit your property are licensed, insured, and well-equipped for your jon. Plumbing Connection guarantees professionality when it comes to our specialists. We make it extremely easy to contact our team by providing contact forms on our website. Complete a contact form and we’ll be in touch as soon as possible to confirm your service appointment.

What is hydro jetting and why should I use it on my pipes? Hydro jetting is a powerful way to clean pipes and drain lines. It’s non-invasive and flushes out any debris, sludge, and waste blocking your plumbing system. Hydro jetting pushes extremely powerful water pressure through your pipes and drain lines using a special hose with a multi-directional nozzle. It’s completely harmless and very healthy for your system. A thorough hydro jetting session clears out everything in its path, which prevents future buildup. At Plumbing Connection, we recommend hydro jetting to customers looking for a clean and clear pipeline.

When is a sewer camera inspection needed? Sewer camera inspections identify hidden problems within your pipeline. They allow technicians to clearly see your interior walls and diagnose plumbing problems. Sewer camera inspections should be completed if you’ve experienced frequent piping issues, such as clogs and backups. Preventative sewer camera inspections are done to ensure your sewer line is in tip-top shape and identify potential problems starting to form. Our specialists rely on thorough sewer camera inspections to aid them in repairs. The video footage allows us to see what’s going on inside your pipes. Once we know the problem, our professional team makes fast, affordable, and efficient repairs.

How often does my water heater tank need to be cleaned? If you have a water heater tank, you need to regularly clean it. This prevents sediment buildup and leaks. Thorough cleansing removes unwanted debris and sludge from your tank. Our specialists use conventional cleaning supplies to effectively scrub your tank and keep your heater efficiently operating. For a well-running water heater system, we recommend scheduling a cleaning with Plumbing Connection at least once a year. This ensures your tank is able to perform and continue supplying hot water to your home.

Should my water heater tank be replaced? If your water heater tank is over ten years old, it may be time to find a new one. Water heater tanks become rusty, make rumbling noises, leak moisture into your home, and fail to provide hot water temperatures once they become too old. These are all signs it’s time to replace your water heater tank. Call Plumbing Connection if you’re experiencing any of these issues. We can remove and replace your water heater or install a tankless water heater, which many home and business owners have been turning to.

How do tankless water heaters work? A tankless system is known as an on-demand water heater provider. They are cost-efficient, durable, and more effective compared to a conventional water heater. Tankless water heaters don’t take up a lot of space in your home. They use 30% to 50% less energy than conventional tanks, which cuts down your utility bills. Tankless systems only heat water when you need it. Instead of keeping gallons of hot water in a storage tank, tankless water heaters are on-demand. They provide continuous hot water, but only when you need it. We recommend tankless water heaters for homeowners looking to lower their water bill as well as reduce the amount of maintenance needed throughout the year. Our technicians install new tankless water heaters in homes throughout North Carolina.

How does chlorine impact our water? High chlorine levels are one of the last things you want in your family’s water. Property owners throughout North Carolina rely on Plumbing Connection’s water filtration systems to effectively remove chlorine from their water supply. Our skin absorbs chlorine, which poisons our body. It accelerates the aging process and strips our skin of natural oils. This means dry, flaky, and unhealthy skin. Chlorine also kills good bacteria that protect our bodies from harmful diseases and infections. Too much chlorine is very damaging, which is why you need a well-functioning water filtration system installed in your home.

How can I tell if my drains are clogged? Blockages in your drain line lead to severe damage, so have a professional plumber take care of your clogs are soon as they occur. One of the most common signs of blockages is poor drainage in your toilet, shower, bath, and sinks. In severe cases, the water may not drain away at all. Other signs of clogged drains include foul smells, especially around your sink and toilet. You may hear gurgling noises from your drains or when you toilet flushes. All of these tell you something isn’t right in your drain line. But don’t panic, Plumbing Connection can come out to your property and quickly unclog your drains, so everything gets back to running smoothly.

What are sewer bellies? A sewer belly occurs when a section of your pipe sinks due to poor soil conditions. This is often because of faulty sewer line installations. Sewer bellies can occur naturally from tree root invasions and extreme weather fluctuations. The sagging creates a trough. The trough collects debris, sludge, sediment, and waste. If left untreated, sewer bellies lead to erosion, clogs, and sewer backups. Plumbing Connection repairs sewer bellies by identifying the weakened area and strengthening damaged pipes. Our technicians prevent sewer bellies by installing new plumbing systems using durable bedding techniques.

What causes pipe problems? Issues within your pipeline stem from a variety of things.

Tree root invasions are one the most common and severe problems property owners face. They infiltrate your drainage system and wrap around your pipes. Tree roots cause blockages and water loss. If left untreated, tree root invasions can destroy large portions of your pipeline.

The next concern for your pipes is corrosion. Over long periods of time, corrosion eats away at your plumbing and produces leaks. It is most common in pipes older than 30 years of age. Corrosion may also appear if your water has a high pH level.

High water pressure can wear down your pipes. The harder your water flows throughout your plumbing system, the more likely it’ll cause leaks. In extreme cases, high water pressure leads to burst pipes. Leaks and water damage are most common around your pipe’s joints, which are the weakest areas of your pipeline.

Finally, untreated clogs and blockages in your pipeline create massive damage. Left untreated, small clogs turn into large ones that disrupt waste and water flow. That’s why we recommend our hydro jetting services. Hydro jetting removes clogs of all sizes. The powerful water stream washes away waste, sediment, tree roots, and anything else hiding in your pipeline.

How do I know if I have a leak in my home? If you don’t pay close attention to your property, water leaks can go undetected for years. This creates massive damage and expensive home repairs. Fortunately, many plumbing leaks are easy to recognize, as long as you know what to look out for.

Telltale signs of a leak in your home include:

  • Soft and spongy floors 1
  • Discolored walls or floors 2
  • Mildew or rotting smells 3
  • Cracks in your foundation 4
  • Spontaneous water meter changes 5
  • Drips from your ceiling 6
  • Water flowing from places it shouldn’t 7

If you experience any of these signs, give Plumbing Connection a call. We have high-quality leak detection equipment to pinpoint the exact location of your leaks. Once we know where the leak is, we repair it quickly and efficiently.

What is a slab leak? Slab leaks occur when pipes behind your walls or floors leak. They usually covered and therefore very hard to detect. Poor construction, inept water quality, high water pressure, and pipes rubbing against one another lead to slab leaks. Common signs you have a slab leak include flooring spots, water protrusion from the ground, foundation movement, and unexplained odors. Slab leaks impact your sewer line, so you may also experience frequent toilet, sink, and shower backups. Slab leaks can be very harmful to your home’s foundation and require immediate repairs. Plumbing Connection provides slab leak detection services as well as foundation restoration to ensure your home is safe from water damage.

What happens if I delay plumbing repairs? If you have a plumbing issue, it’s imperative to have it repaired as quickly as possible. Water causes severe structural damage to your home and property. The longer you avoid fixing a problem, the more expensive the repair will be.

Untreated plumbing issues lead to:

  • Structural damage 1
  • Unpleasant odors (like mildew, mold, and sewage backup smells) 2
  • Water loss 3
  • High water bills 4
  • Water damage throughout your property 5
  • Sewage backups 6
  • Weakened pipes 7
  • Lower home value 8
  • Unwanted pests, like drain flies 9

Do your home a favor and take care of your plumbing problems as soon as they arise. All it takes is one call to Plumbing Connection and your issues will be fixed in no time.

Contact Your Local Plumbing Team for Assistance

Plumbing Connection is North Carolina’s go-to team. Between our water filtration packages, tankless water installations, and complete sewer and drain inspections, we’ve got your property’s plumbing taken care of. If you have specific questions regarding our services or locations, reach out to one of our certified technicians. We’re happy to help North Carolina property owners keep their homes and businesses running smoothly without any hiccups. Contact our team to schedule your next service appointment.

Plumbing Connection North Carolina
Call 704-825-9399 North Carolina's #1 Service Company!

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